Help
How can we help?
Shipping, payment, returns, and everything our visitors ask.
Shipping and delivery
Within the UAE
Delivery in one to two working days, free for orders over AED 300; otherwise AED 20. Cash on delivery is available within the UAE.
GCC countries
Saudi Arabia, Qatar, Kuwait, Bahrain and Oman in 3 to 5 working days. Fees are calculated in the confirmation message by weight and destination; any customs duties are paid by the recipient.
Order tracking
We send the tracking number on WhatsApp as soon as the order ships.
Payment
Payment methods
Apple Pay, Mada, Visa and Mastercard cards, and cash on delivery within the UAE.
How do I order now?
The bag composes a tidy order message and sends it on WhatsApp; we reply with a secure payment link or confirm cash on delivery. Direct checkout goes live with the full launch.
Exchanges and returns
Period and conditions
Within 14 days for sealed, unopened products. Opened and engraved fragrances cannot be returned; the Discovery Set can be exchanged for a full bottle for the price difference.
How do I start a return?
A WhatsApp message with the order number and reason, and we arrange pickup from you within the UAE.
Frequently asked questions
How long does it last?
All four are Eau de Parfum concentration. The trail varies with skin and weather: Adham and Taraf last longest; Sakb and Urf are lighter and closer to the skin. Apply to pulse points and do not rub.
Are the fragrances for women or men?
Both. All four are unisex; half the story is in who wears it.
Are smaller sizes available?
A 10 ml travel size for each fragrance, and the Discovery Set of 4 × 10 ml.
How do I reach you?
WhatsApp +971 5X XXX XXXX every day from 10 am to 10 pm, or email hello@amhar.ae.